Shipping & Delivery Policy

At IT MALL – DAILY NEEDS, we strive to deliver your orders quickly and safely.

* All orders are processed within 1–3 business days after successful payment.

* Orders placed on Sundays or public holidays will be processed on the next working day.

* Standard delivery time is 3–7 business days from the date of dispatch.

* For remote or rural locations, delivery may take up to 10–15 business days.

* Delivery times may vary during festive seasons, holidays, or unforeseen circumstances.

* Free Shipping may be available on select products or orders above a certain value (as mentioned on our website).

* For other orders, shipping charges will be displayed at checkout before payment.

* Once shipped, customers will receive tracking details via email/SMS.

* You can track your shipment through our courier partner’s website.

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at support@myitmall.com with your order details.

🚚 We are committed to ensuring safe and timely delivery of your daily needs.