Shipping policy
Company Name: IT MALL – DAILY NEEDS
Website: https://myitmall.com
At IT MALL – DAILY NEEDS, we aim to deliver your orders quickly, safely, and affordably. This Shipping Policy explains how we process, ship, and deliver your products across India.
1. Shipping Coverage
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We deliver to most locations across India through our trusted courier and logistics partners.
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At the moment, we do not ship internationally.
2. Processing Time
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All orders are processed within 1–3 business days after successful payment.
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Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Timeframes
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Standard delivery time is 3–7 business days, depending on your location.
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Remote or rural areas may take longer (up to 10–12 business days).
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Delivery times may vary during festivals, holidays, or unforeseen events.
4. Shipping Charges
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Free Shipping may be available on select products or orders above a certain value (as mentioned on our website).
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For other orders, shipping charges will be calculated at checkout based on weight, size, and delivery location.
5. Order Tracking
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Once your order is shipped, you will receive an email/SMS notification with the tracking details.
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You can track your shipment directly through our website or courier partner’s portal.
6. Delays & Responsibility
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While we strive to deliver on time, delays may occur due to courier service issues, weather conditions, or other factors beyond our control.
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IT MALL – DAILY NEEDS is not liable for delays caused by third-party courier partners.
7. Damaged or Missing Items
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If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at support@myitmall.com with photos and order details.
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We will arrange for a replacement or initiate a return as per our Refund & Return Policy.
8. Contact Us
For any queries regarding shipping and delivery:
📧 Email: support@myitmall.com
📞 Phone: +91 8210668662
🚚 At IT MALL – DAILY NEEDS, our goal is to make sure your products reach you safely, quickly, and in perfect condition.